One Click Seamless Fix

In stock items will ship within 5 business days of ordering unless otherwise stated. Pre-order items will ship when they become available - estimated turnaround times are noted in each Pre-order product listing. If in stock items are included in an order with Pre-order item(s), all items will ship when the Pre-order item(s) are available.

Carrier service expected shipping times are not total turnaround times. We do not offer same-day fulfillment. We can not make any guarantees about postal service shipping times.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@newbornnerds.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). "Oops"/slightly damaged items are sold as-is and are non-returnable. Items purchased through Facebook and Instagram Shop are not eligible for return. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items, pre-order items or gift cards.